About Us

Bunzl plc is a leading global organisation focussed on delivering value through simplifying the purchasing, supplying and delivering of business consumables products.

Through our operational efficiency, Bunzl delivers value to customers including:

  • Best cost solutions
  • Effective product range management
  • Innovation
  • Global expertise
  • Simple & flexible systems

Bunzl Australasia, a division Bunzl plc, is comprised of three business units: Bunzl Outsourcing Services, Bunzl Food Processor Supplies and Bunzl Industrial & Safety.

Our new Online Shop currently features products available through Bunzl Outsourcing Services (BOS). Find out more about Bunzl Food Processor Supplies and Bunzl Industrial & Safety.

About Bunzl Outsourcing Services (BOS)

Bunzl Outsourcing Services (BOS) is the largest of the three divisions, with a national network of over 50 warehouse and office facilities around Australia and two in New Zealand, enabling us to service our customers locally.

Our mission is to continue focussing on adding value to our B2B customers through simplifying the procurement of essential consumables across the key categories of:

  • Cleaning & Hygiene
  • Healthcare
  • Catering & Hospitality
  • Food Processing & Packaging
  • Industrial & Safety

What this means to you is that, instead of having numerous suppliers to deal with resulting in numerous invoices and deliveries, you deal with one.

In order to ensure we understand your business, you will be allocated an experienced Account Manager who will work with you to ensure you have access to the best possible products at the best possible price, which invariably also results in saving you time, which you can reinvest in managing your business, not the inventory.

Also supporting you are our dedicated Customer Service, Product, Operations, Digital and IT teams, who are constantly striving for continuous improvement.

Our Customer Charter

Our Customer Charter is something each of our staff live by each and every day. In summary, we endeavour to:

  • To supply our customers with products and services that add value

  • To offer simple and flexible ordering systems

  • To provide practical solutions that make a difference to our customer's bottom line

  • To be friendly, sincere and easy to deal with

Our Product Range & Competitive Pricing

Bunzl Outsourcing Services boasts the largest range of business consumables in Australia. We currently have over 100,000 product lines which we distribute on behalf of some of Australia’s leading brands including Kimberly-Clark, Diversey, Tena, Oates, Asaleo, Décor and Ansell.

Our dedicated group of buyers also have access to additional expertise from our global colleagues, so we are able to provide you with locally and globally sourced products at a very competitive price.

We also offer you a choice of products exclusive to Bunzl. These products are high quality and often at a cheaper price-point.

Inventory Management

We pride ourselves on ensuring that our main stock lines are in excess of 98.5% availability. This means that we can confidently achieve our target of delivering your orders in full and on time.

We also carry sufficient levels of safety stock so as to avoid supply failure even when faced with above normal demand or delays in deliveries from our suppliers.

In the event of a manufacturing failure to supply, secondary suppliers will be activated and products substituted to ensure uninterrupted supply.

Industry Specialisation

Our customers are supermarkets and other retailers, caterers, cleaners and facility managers, hotels, leisure venues, hospitals and aged care facilities, defence forces, government agencies & business and industrial users.

As such, we have established a reputation for understanding the unique requirements of each market and offering total solutions that provide quantifiable benefits to customers.

Corporate & Social Responsibility

Bunzl is looking to the future on issues such as the proposed carbon trading scheme and business sustainability. We have already commenced work in preparing and looking for ways to reduce our carbon footprint and impact on the environment. This is over and above the work we have done in obtaining certification to Environmental Management Standards ISO 14001 (See Appendix C).

Bunzl also has an active community support program in place to support our staff when helping their local communities or charities through fund raising activities.

Further details on our environmental policy are listed below.

Bunzl is also proudly committed to building strong relationships and enhancing respect between Aboriginal and Torres Strait Islander people and other Australians.

Our Reconciliation Action Plan (RAP) program is about working with organisations across Australia to turn their good intentions into real actions.

Environment Management

Bunzl is a leading wholesale distributor of Food Service Disposables, Hygiene and Cleaning, Guest Amenities, Healthcare, Safety and Tapes and Packaging to the Australian’s Hotel and Catering, Contract Cleaning, Safety, Food Processing, Retail and Healthcare market.

The Company has reviewed its’ environmental performance and identified the business activities, products and services that interact with the environment.

Our policy provides a framework for setting our environmental objectives and targets to help improve our overall performance.

We are committed, within reasonable economic means, to:

  • Comply with all applicable environmental legislative and other requirements to which we subscribe
  • Avoid, reduce or prevent pollution
  • Continual improvement of environmental performance
  • Minimise the creation of waste and wherever possible establish a use for such waste
  • Ensure, where practicable, all vehicles and equipment are as environmental and fuel efficient as possible
  • Ensure, where practicable, efficiency in the use of energy, water and other natural resources
  • Work with our supply chain to identify environmental opportunities
  • Ensure our policy is communicated to our employees, suppliers, contractors and other interested parties
  • We will note and take into account the views of the public and any other interested parties with respect to the environmental aspects of our operations and make this policy available to them.